6 apps · one address · Hype Dev LLC
Support
If you use Bite AI, Order Fit, Wak, Glowup AI, Reflekt or ScanGo, this is the right place. All six are built and operated by Hype Dev LLC, and support goes to the same address for all of them.
Write about anything: a bug, a wrong calorie count, an alarm that did not go off, a feature request, a question about your account. There is no ticket system to fight with.
Billing, refunds and cancellations
Subscriptions for our apps are billed by Apple, not by us. That means cancellations, refunds and payment issues are handled in your App Store account settings, and Apple is the only party who can process them.
- On your iPhone: Settings → your name → Subscriptions, then choose the app
- For refunds and billing problems, use Apple directly: https://support.apple.com/billing
If you have cancelled or requested a refund and something still looks wrong in the app itself, email us and we will sort out the app side.
What to include when you email
- Which app you are writing about
- Your iOS version and iPhone model
- What happened, and what you expected instead
- A screenshot or screen recording if you have one — it usually saves a round trip
If you are reporting a crash, telling us the last thing you tapped before it happened is more useful than it sounds.
Account deletion
You can ask us to delete your account and its data at any time. Email hypedev00@gmail.com from the address on the account, say which app, and we will delete it and confirm when it is done. You do not need to give a reason.
We reply to support email within one business day.