6 apps · one address · Hype Dev LLC

Support

If you use Bite AI, Order Fit, Wak, Glowup AI, Reflekt or ScanGo, this is the right place. All six are built and operated by Hype Dev LLC, and support goes to the same address for all of them.

Write about anything: a bug, a wrong calorie count, an alarm that did not go off, a feature request, a question about your account. There is no ticket system to fight with.

01 Billing

Billing, refunds and cancellations

Subscriptions for our apps are billed by Apple, not by us. That means cancellations, refunds and payment issues are handled in your App Store account settings, and Apple is the only party who can process them.

If you have cancelled or requested a refund and something still looks wrong in the app itself, email us and we will sort out the app side.

02 Bug reports

What to include when you email

  • Which app you are writing about
  • Your iOS version and iPhone model
  • What happened, and what you expected instead
  • A screenshot or screen recording if you have one — it usually saves a round trip

If you are reporting a crash, telling us the last thing you tapped before it happened is more useful than it sounds.

03 Your data

Account deletion

You can ask us to delete your account and its data at any time. Email hypedev00@gmail.com from the address on the account, say which app, and we will delete it and confirm when it is done. You do not need to give a reason.

We reply to support email within one business day.